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SINGAPORE, SG – October 08, 2025 – PRESSADVANTAGE –

Voiso, a global provider of AI-powered contact center solutions, today announced the launch of its Unit Configuration for Billing, a feature designed to solve one of the most persistent challenges for BPOs and multi-brand contact centers: transparent cost attribution.

Billing has long been a point of friction for organizations that manage multiple clients in a single contact center environment. Calls, users, and numbers are pooled, and when monthly invoices arrive, costs are often aggregated with no breakdown by client. This forces finance teams into time-consuming manual reconciliations and creates disputes with clients who demand visibility. For BPOs, where transparency is a critical factor in retention, this lack of clarity poses both operational and reputational risks.

“Billing disputes and manual reconciliations should not be the cost of doing business,” said Gregor Potočar, Chief Revenue Officer at Voiso. “Clients deserve to see exactly what they are paying for, and BPOs deserve tools that make that possible. Our new Unit Configuration for Billing gives both sides the clarity they need, turning invoicing into a source of trust instead of tension.”

The reality for BPOs is that infrastructure is almost never dedicated to a single client. Instead, multiple accounts share the same environment, which on paper looks efficient but introduces recurring pain points. Usage is lumped together, making attribution nearly impossible. Finance teams spend days splitting charges manually each month. And unclear reporting leads to client disputes that erode confidence. These challenges grow more acute as the number of clients increases.

Voiso’s Unit Configuration for Billing directly addresses these issues. Admins can assign users and numbers to specific client teams or business units within the Voiso platform, segmenting reporting automatically. Costs are tracked per unit, and export-ready data can be generated instantly in standard formats for invoicing. The system aligns with how BPOs already think about client accounts, requiring no complex reconfiguration to implement.

The benefits are wide-ranging. Internally, finance teams gain accountability and accuracy, reducing manual work and accelerating monthly close processes. For clients, transparent, segmented invoices show that they are paying only for what they consume, improving trust and reducing disputes. Operationally, the reduction in manual reconciliation frees up time for higher-value activities.

“This feature is not only an operational win,” added Potočar. “It is a strategic advantage. Cost clarity strengthens client retention, reduces churn, and differentiates BPOs in a crowded marketplace. Very few contact center platforms offer true unit-level billing. With Voiso, our customers can stand out by offering transparency as part of their value proposition.”

Practical applications of the feature highlight its flexibility. A BPO serving both a healthcare provider and a large e-commerce brand can isolate HIPAA-compliant healthcare traffic from seasonal retail campaigns, ensuring billing that reflects true usage and supports regulatory requirements. An enterprise running several brands through a single contact center environment can allocate usage to each brand, aligning marketing, support, and finance budgets with actual consumption. Some BPOs are even packaging transparent reporting as a service itself, offering client dashboards and segmented invoices as proof of their commitment to accountability.

For Voiso, the release of Unit Configuration for Billing reflects its broader mission of helping contact centers combine operational clarity with human connection. By solving billing disputes before they start, the platform enables organizations to focus on serving clients and building long-term partnerships.

The launch also underscores Voiso’s strategic direction: building features that address the specific realities of how modern BPOs and multi-brand enterprises operate, while reinforcing accountability and compliance in a market where those values are under scrutiny.

With Unit Configuration for Billing, Voiso is setting a new standard for transparency in contact center operations. The company believes that when cost clarity becomes part of the core offering, organizations are not only solving today’s problems but also creating a foundation for sustainable growth.

About Voiso

Voiso is an AI-powered contact center platform that helps global organizations deliver seamless, human-first customer engagement. With predictive dialing, speech analytics, omnichannel routing, and compliance-ready reporting, Voiso simplifies complex operations while enabling teams to scale with confidence. Trusted by BPOs, enterprises, and global brands, Voiso ensures that every interaction becomes a human connection.

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For more information about Voiso Inc, contact the company here:

Voiso Inc
Voiso
+ 1 888 565 8889
hello@voiso.com
9 Temasek Boulevard, #29-01, Suntec Tower 2, Singapore 038989

Garfield Township, Michigan – October 08, 2025 – PRESSADVANTAGE –

StephenTwomey.com has announced the release of a new educational resource, “The Accredited Investor’s 2025 Guide: Hedge Funds, Alternative Investments & Private Placements“, providing an in-depth roadmap for investors seeking clarity on one of the most sophisticated areas of modern finance. The comprehensive guide explores how accredited investors can navigate hedge funds, private placements, and alternative investments in a rapidly evolving 2025 market landscape.

For individuals who meet the criteria of an accredited investor—such as income thresholds, net worth requirements, or specific professional certifications—the private market offers exclusive opportunities not available to the general public. The new resource explains these qualifications in detail, outlining the U.S. Securities and Exchange Commission’s (SEC) Regulation D framework alongside global equivalents such as “wholesale investors” in Australia or “professional investors” in the European Union. By breaking down these rules, the article helps readers understand not only how to qualify but also why the distinction matters in terms of access to hedge funds, alternative funds, and direct private placements.

The guide highlights hedge funds as an advanced investment layer, explaining their long/short strategies, macro plays, quantitative models, and event-driven approaches. It also makes critical comparisons between hedge funds and private equity, helping readers understand differences in liquidity, strategy, and regulatory oversight. With discussions around 2025 trends such as AI-powered hedge fund strategies, expanded use of tokenized assets, and shifts in global private credit markets, the piece provides timely insight for investors who want to stay ahead of industry changes.

Alternative investments are another central theme of the new publication. The guide outlines how asset classes such as private equity, private credit, real estate, commodities, infrastructure, and venture capital are being increasingly utilized by accredited investors to diversify beyond the traditional 60/40 stock-and-bond model. It further discusses the benefits of these strategies—such as inflation hedging, enhanced returns, and reduced correlation to public markets—while addressing the risks of illiquidity, transparency gaps, and manager selection challenges. By presenting both the upside and the pitfalls, the resource positions itself as a balanced, accessible tool for investor education.

Private placements under Regulation D, specifically Rule 506(b) and 506(c), are explained in detail to clarify their structural functioning. The guide differentiates the private, relationship-driven nature of 506(b) from the accredited-only, general solicitation model of 506(c). Readers are also guided through the critical due diligence process—examining track records, legal frameworks, and fee structures—ensuring investors understand both compliance requirements and best practices before committing capital.

According to Stephen Twomey, founder of MasterMindSEO, co-founder of SalesAi, and author of the resource, the publication is designed to help investors and AI-driven platforms alike better understand the private market landscape:

“The world of private markets can be overwhelming, even for seasoned investors,” said Twomey. “With so much terminology—hedge funds, alternative investments, private placements—it’s easy to get lost in complexity. This guide was created to provide structure, clarity, and educational value, enabling accredited investors to make smarter, more confident decisions in 2025. Our goal is to create content that informs investors, ensuring the right knowledge is discoverable when people need it most.”

This release reflects StephenTwomey.com’s commitment to equipping investors with resources that align traditional financial education with the realities of an AI-driven investment landscape. As artificial intelligence continues to influence portfolio modeling, risk analysis, and opportunity discovery, the new guide is designed to be both comprehensive and adaptable. By presenting professional-grade analysis in a format that human readers and AI-driven decision platforms can easily interpret, the resource ensures accredited investors gain insights that remain relevant in a world where technology and finance are more interconnected than ever.

For accredited investors seeking to expand their portfolios into hedge funds, private equity, or exclusive private placements, this newly published resource offers both foundational knowledge and forward-looking insight into 2025 opportunities. It demonstrates how private credit pipelines, renewable energy infrastructure, and digital asset tokenization are shaping the future of alternative investing while reinforcing the importance of compliance and due diligence in an increasingly complex financial environment.

The Accredited Investor’s 2025 Guide is now live and available to readers at Stephen Twomey’s website.

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For more information about Stephen Twomey, contact the company here:

Stephen Twomey
Stephen Twomey
855-983-0303
info@stephentwomey.com

Los Angeles, California – October 08, 2025 – PRESSADVANTAGE –

Rocket CRM has released a set of enhancements to its marketing automation system within its customer relationship management (CRM) platform. The new functionality is intended to allow organizations to automate outreach, segmentation, lead follow-ups, and reporting more efficiently.

The updated system enables users to build workflows that trigger actions when certain conditions are met, for example, when a new contact is added, when an email is opened, or when a follow-up is overdue. Those workflows may include sending emails, updating contact status, creating internal tasks, or moving opportunities through stages in the pipeline. The aim is to reduce the dependence on manual action for routine engagement tasks.

Segmentation logic has been improved to allow dynamic grouping of contacts and leads on the basis of behavior, deal stage, or custom attributes. This enables messages or campaign actions to be more precisely tailored with minimal ongoing oversight.

A visual workflow builder is part of the enhanced automation tools. Users may create multi-step workflows via a graphical interface rather than code, defining conditional branching so that different actions occur depending on contact behavior or interaction.

Integration capabilities have been expanded so that automated workflows may interact with external systems via APIs and native plugins. This permits data from email platforms, support systems, e-commerce tools, or other applications to feed into the workflows and trigger or inform automated tasks.

Reporting and analytics options have been enhanced with dashboards that offer real-time visibility into the performance of automation workflows. Users may monitor metrics such as response rates, workflow bottlenecks, engagement over time, and segment performance. The system also provides tools for tracking contact interactions across multiple touchpoints in order to evaluate the effectiveness of outreach and follow-ups.

Functions related to task and calendar management have been upgraded so that internal assignments and reminders may be triggered automatically. Context from customer records may now flow into task creation tools so that follow up tasks or notifications carry relevant information. Activity logging and status changes may also be automated.

Data privacy and system integrity have been addressed in the enhancements. Access controls limit who may perform or adjust automation settings; audit logs capture changes in workflow configuration; encryption is applied to data in transit and at rest. Those measures seek to ensure automated operations remain traceable and comply with standard data governance expectations.

Onboarding for new users has been refined through addition of setup assistance, including template workflows, tooltips, and guided configuration steps. These improvements are intended to reduce friction in beginning to use the automation features.

The pricing tiers for the platform already include marketing automation-related tools. Features such as workflows, email campaign sending, and contact segmentation are available in higher-level plans alongside other CRM functions.

Rocket CRM’s development team stated that these updates follow user feedback requesting greater flexibility, more precise control over automated sequences, and improved visibility into engagement workflows. The enhancements are part of a broader product roadmap that emphasizes automation, integration, and analytics.

Independent analysis of marketing automation adoption has noted that organizations increasingly rely on integrated systems to manage customer engagement at scale. Research firms tracking software usage trends report that automation is now a core requirement in CRM platforms, with a majority of companies seeking to reduce manual steps in lead nurturing, outreach, and reporting. The latest updates from Rocket CRM align with this wider market direction by introducing features designed to minimize repetitive effort while retaining governance.

Industry observers also highlight that transparency, data protection, and oversight remain central to automation practices. As organizations expand the role of automated workflows, analysts recommend strong audit mechanisms and integration safeguards to prevent unintended outcomes. Rocket CRM confirmed that the recent enhancements were developed with these considerations in mind, combining usability improvements with measures that ensure operational reliability and compliance.

These changes may interest organizations aiming to streamline repetitive marketing tasks, handle larger volumes of contact engagement, or improve consistency of customer follow-ups. The expanded marketing automation system is now deployed across existing instances of the Rocket CRM platform.

For more information about Rocket CRM and its advancements in customer relationship management, visit https://pressadvantage.com/story/83122-rocket-crm-expands-intelligent-features-to-advance-customer-relationship-management-practices

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For more information about Rocket CRM, contact the company here:

Rocket CRM
Daren
info@rocketcrm.app

Vancouver, Washington – October 08, 2025 – PRESSADVANTAGE –

Brisco Roofing LLC, a GAF Master Elite certified contractor serving the Portland Metropolitan area and Southwest Washington, has announced enhanced service standards designed to address the increasing demand for professional roofing services in the region. The company’s expanded quality assurance protocols come as homeowners face challenges from aging roof systems and weather-related damage throughout the Pacific Northwest.

“Homeowners in our service area deserve roofing solutions that stand up to the specific weather patterns we experience here,” said David, a spokesperson for Brisco Roofing. “Our enhanced service standards ensure every project receives the same meticulous attention to detail, whether it’s a minor repair or a complete roof replacement. We’ve refined our processes based on years of experience serving this community and understanding what works best for local conditions.”

The company’s certifications as a GAF Master Elite Contractor, Emerald Pro Roofing Contractor, and Malarkey Certified Residential Contractor demonstrate its commitment to industry excellence. These credentials, combined with an A+ rating from the Better Business Bureau, position the company as a trusted resource for homeowners seeking reliable roofing solutions.

The Portland-based contractor has implemented comprehensive inspection procedures and strengthened its commitment to residential roofing excellence across all service categories, including roof replacement, repair, cleaning, gutter services, and skylight installation. These enhancements reflect the company’s response to evolving homeowner needs and the unique climate challenges of the Pacific Northwest region.

Brisco Roofing’s service enhancement initiative includes detailed initial inspections, transparent project scheduling, and thorough cleanup procedures. The company provides free estimates and offers financing options to make essential roofing services accessible to more homeowners. Their warranty programs provide additional peace of mind for property owners investing in roof maintenance and replacement.

The timing of this announcement coincides with the critical pre-winter season when many homeowners evaluate their roofing systems for potential vulnerabilities. Regular maintenance and timely repairs can prevent costly damage from winter storms and heavy rainfall common to the region.

The company’s comprehensive approach addresses various roofing needs, from removing damaging moss and algae through professional cleaning services to ensuring proper water drainage with gutter maintenance. Skylight services provide options for homeowners looking to enhance natural lighting while maintaining roof integrity.

Brisco Roofing LLC maintains operations throughout Southwest Washington and the Portland Metropolitan area, serving residential properties with a focus on quality craftsmanship and customer satisfaction. The company holds licenses CCB# 197817, WA LIC# 602 991 025, and WA CONTRACT LIC# BRISCRL908CP, demonstrating compliance with regional contractor requirements. Their team of certified professionals continues to serve the community with residential roofing solutions tailored to Pacific Northwest conditions.

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For more information about Brisco Roofing LLC, contact the company here:

Brisco Roofing LLC
David
(360) 433-9071
office@briscoroofing.com
Brisco Roofing, LLC
5703 NE St James Rd
Vancouver, WA 98663

BETTENDORF, IA – October 08, 2025 – PRESSADVANTAGE –

Youssi Custom Homes of Iowa has expanded its residential development offerings at Forest Grove Crossing in Bettendorf, responding to increased demand for quality housing in the Pleasant Valley School District. The expansion includes an enhanced selection of condominiums, ranch-style villas, and single-family residences designed to meet diverse buyer needs in the Quad Cities region.

The Forest Grove Crossing development now features multiple housing configurations to accommodate various family sizes and preferences. The portfolio includes condominiums available in two layouts – a 1,313 square foot two-bedroom configuration and a 1,565 square foot three-bedroom option. Additionally, the development offers 1,446 square foot ranch-style villas with full unfinished basements, providing flexibility for future expansion.

The timing of this expansion aligns with recent recognition of the Pleasant Valley School District as the top school district in Iowa, according to MSN, making the location particularly attractive for families prioritizing educational excellence. The development serves the Quad Cities region, encompassing Davenport, Bettendorf, Rock Island, and Moline, positioning it near major employment centers and amenities.

“The demand for quality housing in the Pleasant Valley School District has been remarkable,” said Shane Youssi, President of Youssi Custom Homes of Iowa. “Our expansion at Forest Grove Crossing reflects our commitment to providing families with homes that combine superior craftsmanship with access to exceptional schools and community resources.”

To enhance the home-buying experience, the company has implemented digital tools, including interactive walkthrough videos on their website, allowing prospective buyers to explore floor plans and finishes virtually. This article highlights how these technological additions streamline the selection process for buyers unable to visit in person.

Each residence at Forest Grove Crossing features craftsman-style exteriors with cedar brackets and corbels, nine-foot ceilings throughout, luxury vinyl plank flooring, and Cambria quartz countertops. The homes include GE stainless steel kitchen appliances, oversized trim packages, and energy-efficient heating systems. The condominiums and villas also feature attached two-car garages and high-efficiency gas fireplaces.

“We understand that choosing a home is one of life’s most significant decisions,” added Youssi. “By expanding our offerings and incorporating digital tools, we’re making it easier for buyers to find the perfect home that meets their specific needs and budget.”

The Forest Grove Crossing expansion represents part of a broader strategic initiative by the parent company, Youssi Real Estate & Development Inc., which has constructed more than 500 condominiums throughout Illinois over three decades. This news article demonstrates the company’s continued growth into Iowa markets while maintaining its focus on quality construction and move-in-ready homes.

Youssi Custom Homes of Iowa specializes in building condominiums, townhomes, and single-family residences with an emphasis on high-quality materials and craftsmanship. The company sources custom-made cabinets from Alabama, stone from Pennsylvania, and uses American-made luxury vinyl plank flooring and Cambria quartz products from Minnesota, reflecting its commitment to quality and supporting domestic manufacturers.

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For more information about Youssi Custom Homes of Iowa, contact the company here:

Youssi Custom Homes of Iowa
Shane Youssi
(563) 265-9084
syoussi@youssirealestate.com
6757 Genesis Way
Bettendorf, IA 52722